FAQ | Smoke OneBox

Currently we don't have Vegan smoked products.

Smoke BBQ products are rubbed with seasoning which may contain gluten. Raw products are Gluten free. Some of our seasonings are Gluten Free, although they are produced in an environment that handles Gluten.

Why do I have to wait 48 hours for delivery

Somethings are worth waiting for - we want to make sure you get the freshest possible products every time, all the time.

How is my product delivered

Fresh products are all delivered in temperature-controlled boxes to make sure they arrive in perfect condition. Other products are packed and delivered to ensure they arrive safely.

How do I know when my delivery is on it's way

Our delivery partner DPD UK will send you notifications to your mobile and/or emails with updates and delivery time. You'll have some options available to tailor the Delivery of OneBox, just make sure your it's delivered first time. Our quality guarantee is only valid until the first delivery attempt.

What if I have a problem with my product

Email us as soon as you receive your products, explain what the issue is and attach images. We want to correct issues as quickly as possible.

Do you offer any vegan options?

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Do you offer any gluten free options?

Can I clone these sections?

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Why is Webflow so amazing?

Do we need to write a business plan?

How can we get funding for our start up?